7v7v77 Privacy Policy

7v7v77 ("we", "our", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("policy") explains what personal information is collected from users ("user" or "you") of the 7v7v77 website and related services, and how that information is processed, stored, and protected.

By continuing to use our site, you will be considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy works as a supplement to our Terms and Conditions, and together both documents form the complete legal framework governing your relationship with 7v7v77.

7v7v77 collects only the information necessary for the smooth operation of our services. We collect information from two main sources: (a) information you provide directly, and (b) information collected automatically during use of the service.

2.1 Information You Provide

During registration and account management, we may collect the following information:

• Full name and date of birth (for age verification — those under 21 cannot register)
• Email address and contact details
• Mobile number (for transactions via bKash, Nagad, Rocket, or Upay)
• Account password (stored in encrypted form)
• National ID card or passport number for identity verification
• Financial transaction records, deposit and withdrawal history

2.2 Automatically Collected Information

When you use the 7v7v77 website, our system automatically collects certain technical information:

• IP address and device identifier information
• Browser type, version, and operating system
• Time of site access, pages visited, and session duration
• Data collected through cookies and similar tracking technologies
• Referral source (how you arrived at our site)
• Gaming activity and betting history

7v7v77 uses collected personal information only for legitimate and recognized purposes. Selling personal information to any third party is against our policy.

3.1 Service Operations

• To complete account registration and verification
• To process financial transactions and manage deposits and withdrawals
• To provide customer support and resolve complaints
• To manage bonuses, promotions, and VIP benefits
• To customize the experience according to each player's preferences

3.2 Security and Compliance

• To prevent fraud, money laundering, and other illegal activities
• To verify age in order to prevent access by those under 21
• To monitor user behavior under responsible gaming policy
• To meet applicable legal and regulatory requirements

3.3 Development and Communication

• To analyze user behavior in order to improve service quality
• To send relevant promotional offers and information about new games (subject to your consent)
• To identify and resolve technical issues

Cookies are used on the 7v7v77 website to ensure the best user experience. Cookies are small data files stored in your browser that help recognize you in future sessions.

4.1 Types of Cookies

• Essential Cookies: Indispensable for the basic functionality of the site — maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences (such as language and display settings).
• Analytical Cookies: Collect anonymous data to understand site traffic and user behavior.
• Marketing Cookies: Help show relevant ads and offers based on your interests.

You can disable cookies at any time by changing your browser settings. However, please note that disabling essential cookies may disrupt some important site functionality.

7v7v77 does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with trusted third-party organizations that operate specific services on our behalf (such as payment processing, identity verification, and technology infrastructure). These organizations are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

We may be required to provide information to relevant authorities under a court order, government directive, or the requirements of a legal investigation. In such circumstances, we will provide only the minimum information legally required.

5.3 Business Restructuring

User information may be transferred in the event of a merger, acquisition, or transfer of business assets. We will notify you in a timely manner before any such change.

7v7v77 applies industry-standard security technologies and practices to protect your personal information. Our security infrastructure is continuously monitored and updated.

However, no method of data transmission or storage over the internet can guarantee complete security. We take every precaution, but we also encourage users to keep their login information confidential and to change their passwords regularly.

As a 7v7v77 user, you have several important rights regarding your own personal information. We fully respect these rights.

7.1 Right of Access

You may request at any time to know what information we hold about you and how it is being used. We will provide this information within a reasonable time.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Providing accurate information is important for safe account management.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may not be possible to delete immediately.

7.4 Right to Restrict Processing

You may request that the use of your information be restricted for certain specific purposes (such as marketing communications). We will act on this request as soon as possible.

7.5 Right to Complain

If you have any concerns about the management of your personal information, please contact our support team. We take all complaints seriously and make every effort to resolve them promptly.

7v7v77 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information.

• Account information: For as long as the account is active, and for a specified period after account closure in accordance with legal obligations.
• Financial transaction records: Generally up to 5-7 years, in compliance with applicable financial regulations.
• Communication history: For a limited period to ensure customer service quality.
• Cookie data: Depending on the type of cookie — session cookies are deleted when the browser is closed, while others may remain for up to 12 months.

After the retention period ends, information is securely deleted or anonymized.

7v7v77 is for those aged 21 and above only. We do not knowingly collect any personal information from minors. We follow strict steps to verify age at the time of registration.

If we receive any information indicating that an account holder is under 21, we will immediately cancel that account and delete the collected information.

If parents believe their minor child has provided information on our platform, please contact us at [email protected].

7v7v77 reserves the right to update its privacy policy from time to time. This policy may change due to expansion of services, adoption of new technologies, or legal changes.

For significant changes, we will send a notice to your registered email address or display a special announcement on the site. For minor changes, updating the "Last Updated" date on this page will be considered sufficient.

Continuing to use the site after a policy update will automatically be considered as your agreement to the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please feel free to contact us. Our support team is available for you seven days a week, twenty-four hours a day.

After you send a privacy-related request, we generally respond within 7 business days. Complex requests may take some additional time, but we will always keep you updated on the progress.

For our other legal documents, see: Terms and Conditions and Responsible Gaming page.